Privacy Policy

Principles We Stand By

We collect and store the minimum amount of information necessary for the operation of our service. The reasons are as follows:

  • We need to earn the trust of users due to the confidential nature of our product.
  • We do not adopt a business model based on selling or abusing personal information.
  • Regulatory requirements for processing personal information pose a significant burden for us.
  • Taking appropriate measures to protect personal information also represents a significant burden for us.

Thus, we share a common interest with users regarding privacy. Providing the best privacy to users brings us maximum benefit. There is no conflict of interest here, unlike most organizations whose business model is based on collecting personal information.

What Information We Collect

We receive or collect personal information when you use and provide our services.

1: Content uploaded by you:

  • Uploaded images: We temporarily store images you upload as they need to be processed. We have no ability to view uploaded images or results.

1: Content uploaded by you:

  • Your email address: For purchasing our product, for support inquiries, you must provide us with an email address.
  • Support request: We collect any additional information you disclose to us.

3: Automatically collected information

  • Device and connection information: We use Google Analytics, but do not share users beyond that.

How We Use the Collected Information

Our primary goal in collecting information is to assist us in operating, providing, improving, customizing, and supporting our services.

1: Providing services

  • Processing original images.
  • Sending purchase-related emails (confirmation emails, order delivery emails).

2: Quality control

  • Limiting usage to ensure a stable service.

2: Quality control

  • Customizing, measuring, and improving our services, as well as the content and layout of our website and applications, and developing new services.
  • Finding, diagnosing, and fixing errors and failures in our services and website.

4: Providing service communications

  • Responding to contact inquiries.
  • Responding to requests.

How Long We Retain Your Information

We limit the retention period of your personal information only to the time necessary to achieve the purposes for which we collected it. While retention periods may vary depending on the purposes, information about typical retention periods for various aspects of your personal information is described below.

1: Email address, Support request

  • Stored indefinitely according to storage limitation for resolving your service-related issues and providing support.

2: Uploaded image

  • Will be stored for no more than 3 weeks before being overwritten.
  • We delete instantly upon your request. Typically, you can request deletion immediately after providing processed images.
  • Some users may request deletion at any time.

3: For research and development purposes

  • Customizing, measuring, and improving our services, as well as the content and layout of our website and applications, and developing new services.
  • Finding, diagnosing, and fixing errors and failures in our services and website.

4: Device and connection information: stored indefinitely according to storage limitation.